In the last 6 months, basically everything has changed!
In May, I had my beautiful daughter Penny. I feel like the Grinch at the end of the story, because my heart grew three sizes that day - and somehow, it keeps growing every day afterwards, too.
And on the professional front - I resigned from AgentSync.
Being Head of Product at a unicorn startup is THE dream job, and I know many people reading this are thinking: she's nuts! Why would she leave this perfect role, where she has an excellent, hardworking team at a market-leading startup?
Could there possibly be something even MORE exciting that she's working on?
Well, reader: yes. In short, it's a once-in-a-lifetime opportunity to solve one of the hardest and most pervasive problems I know of, and to do it with a community I care about.
It sounds cliche, but Penny has crystallized my priorities. If I'm going to spend many hours a week away from her working, they better be worth it. And for me, there's nothing I'd rather do than this.
It's Glossa AI: AI for requirements management, so your implementations can be faster and more successful.
Why implementations? My introduction to this black hole of time and energy was at a nonprofit migrating off of Raiser's Edge back in 2011 (dear god). Then, I was deep in the weeds leading implementations at Blackbaud; I helped customers untangle implementation mistakes in support at roundcorner; and finally at Salesforce and AgentSync, my products' success was immediately limited by the enormous time & money cost of implementations.
It's always just been a fact of life: implementations being really expensive, taking a long time, and being hard to do well is just "the way it's always been."
But what other business function has been entirely unchanged for at least the last 15 years, if not longer? Everything else has been revolutionized by technology - you have sales automation, marketing automation, support automation.... But no professional services automation!
It's time for that to change.
With Glossa AI, implementations DON'T have to take years and cost millions. One of our first customers reported that discovery is 70% faster for them when they use Glossa.
These are two of the best things that have happened to me, ever. I am so grateful, and SO excited.